TRAINING CUSTOMER FOCUS SELLING SKILLS

TRAINING FOCUS SELLING SKILLS

TRAINING KETRAMPILAN PENJUALAN di Jakarta

DESKRIPSI pelatihan focus selling skills pasti jalan

Pelatihan teknik menjual ini difokuskan kepada bagaimana memenuhi kebutuhan pelanggan sehingga sangat cocok untuk staf penjualan yang bergerak dalam bidang penjualan jasa, barang yang sulit dan kompleks, kontrak tender, ataupun barang/jasa yang bernilai tinggi. Pelatihan ini dimakduskan agar peserta mempunyai pemahaman dan ketrampilan mengenai Professional Selling Skills; memahami langkah-langkah teknis, konsep, sikap, dan perilaku yang dituntut dalam bidang penjualan; memperluas pengetahuan mengenai lingkungan penjualan dan pemasaran; dan dilengkapi dengan teknik membimbing dan menjadi mentor untuk sales persons junior ataupun yang baru.

TOPIK BAHASAN pelatihan ketrampilan penjualan terbaru

1: ROLES OF SALESPERSONS
* Market Conditions and Challenges;
* Building Competitiveness Factors;
* The Selling Challenges;
* The Role of Salesperson;
* The Persuasive Selling Process;

2: PROSPECTING AND CONTACTING
* The Prospecting Funnel;
* The Power of Referrals;
* Qualification and Sales Strategy;
* Initial Contact; Introduction Letter;
* Initial Contact: Phone Call;
* Cold Calling;
* Choosing Methods of Contact;
* Tips for Telephone Appointment.

3: PLANNING THE SALES
* Planning the Sales;
* Anticipating the Customer’s Needs;
* Qualifying the Sales;
* Developing Relationship with prospect.
* Gathering Information;
* The Information Gathering “Funnel”;

GROUP DISCUSSION: PREPARING PRODUCT BENEFIT

INDIVIDUAL PRESENTATION AND FEEDBACK

Each participant will be asked to presents the benefits of each products using OHP and or LCD presentation tools. Instructor and the participants will give their opinion and feedbacks.

4: PRESENTING SOLUTION AND CLOSING THE SALES
* Presenting Solution;
* Deciding on the Value-added Solution;
* Checking for Viable Solution;
* Developing the Presentation Strategy;
* Written Proposals;
* Gaining Customer’s Commitment (Closing the Sales);
* Buying Signals;
* Action – Keeping the Commitments;

5: WORKING WITH OBSTACLES AND HANDLING COMPLAINTS
* Working with Obstacles;
* Customer Obstacles;
* Types of Obstacles;
* Dealing with Obstacles;
* Tips in Handling Complaints

INDIVIDUAL ROLE-PLAY: GATHERING INFORMATION AND SELLING TECHNIQUES

6: COACHING AND MENTORING
* Introduction to coaching;
* What is coaching, counseling, and mentoring;
* How to determine if coaching is needed;
* Coaching model;
* Feedback exercise; performance feedback tips;
* Steps for conducting formal observation;
* Coaching response exercise;
* Review of handling difficult employees;
* Effective mentoring techniques

INDIVIDUAL ROLE-PLAY: DEALING WITH OBSTACLES AND HANDLING COMPLAINTS

Jadwal training customer focus selling skills murah

– 9 – 11 Februari 2021
– 30 Maret – 1 April 2021
– 2 – 4 Juni 2021
– 6 – 8 Juli 2021
– 4 – 6 Agustus 2021
– 31 Agustus – 2 September 2021
– 13 – 15 Oktober 2021
– 2 – 4 November 2021
– 30 November – 2 Desember 2021
– 21 – 23 Desember 2021
Pemateri/ Trainer training sales Bali

Pelatihan ini akan diberikan oleh Trainer dari kalangan Praktisi, Akademisi dan Konsultan berpengalaman di bidangnya masing-masing

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